WHY oh why do people send me email with the Importance flag set to HIGH? I have some clients who always set that flag, I have some others that send me absolutely non time critical email with the flag set… In the end I have learned never to even consider the flag. If you send me an email with 500 !!!!!!! I will not be giving it any more attention than one with no flags, in fact, I might even ignore it.

If something is urgent then pick up the phone. If it is not THAT critical but still urgent text me on my cellphone. All other queries can be sent via email but for God's sake, please drop the importance flags.